Explore 3 Jobs at incognito.com
Open Positions at incognito.com
Posted 12 days ago
The Customer Support Engineer provides pre- and post-sales technical support by diagnosing and resolving customer issues, creating documentation, and escalating issues as needed. The role also contributes to product development through cross-functional collaboration, issue reporting, and automation of support processes, while supporting broadband service providers.
Key Details
- full time Jobs
- $65,000 - $75,000 per year
- 2+ years experience
Top Skills Required
Posted 25 days ago
The Customer Support Engineer diagnoses and resolves complex technical issues for broadband service provider customers, providing pre- and post-sales support, documentation, training, and escalation. The role also supports product development through issue reporting, root-cause analysis, cross-functional input, and automation of support processes.
Key Details
- full time Jobs
- $65,000 - $75,000 per year
- 2+ years experience
Top Skills Required
Posted 2 months ago
The QA Software Engineer will own quality across complex distributed systems, designing automated tests, integrating quality gates into CI/CD pipelines, and leading performance, UI, end-to-end, data, and ML validation. The role also involves test infrastructure management, observability, environment reliability, and collaboration with engineering, DevOps, frontend, and product teams.
Key Details
- full time Jobs
- $65,000 - $78,000 per year
- 3+ years experience
Top Skills Required
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