Posted a day ago
The Senior Process Journey Owner leads the evolution of advisor and client business processes to improve efficiency, productivity, quality, and digital experiences. Responsibilities include setting journey strategy and roadmaps, measuring business and journey performance, representing client and advisor needs, and leading complex cross-functional transformation delivery, change management, and adoption.
Posted a day ago
Le Conseiller(ère) technique principal(e) – Pertes majeures agit comme référence technique et mentor pour les experts en sinistre, en analysant et en conseillant sur des dossiers complexes, litigieux ou à haut risque en assurance habitation. Le rôle comprend le développement des compétences, l’amélioration des pratiques et des outils, ainsi que le soutien aux gestionnaires dans les situations à fort enjeu; il requiert au moins 15 ans d’expérience pertinente et des déplacements occasionnels.
Posted a day ago
The Scrum Master supports an experienced technology team by making delivery status, commitments, risks, and dependencies visible and actionable. The role facilitates pragmatic Agile practices, removes obstacles, coordinates priorities and cross-team dependencies, and supports sustainable improvements to delivery.
Posted a day ago
The Workforce Planning Analyst plans and monitors contact centre staffing, schedules, vacations, and operational capacity, and analyzes forecast variances and performance indicators. The role advises managers on workforce coverage and service performance, develops decision-support tools and reporting, and contributes to process improvements and cross-functional projects.
Posted a day ago
The Director of IT Service Delivery oversees technology services and solutions for Talent and Culture, Treasury, and Banking Services, ensuring delivery quality, continuity, security, compliance, and alignment with business needs. The role leads delivery teams and managers, manages resources and budgets, and drives responsible AI adoption and the development of team capabilities.
Posted a day ago
The Employee Voice Advisor partners with internal stakeholders to administer employee surveys, analyze results, and prepare reports and communications. The role also advises on survey strategy and HR data interpretation, supports KPI development and organizational initiatives, and contributes to employee experience practices and executive reporting.
Posted a day ago
The Career Network Specialist supports sales professionals in the financial services industry by handling phone and email inquiries and providing administrative support related to individual savings and retirement products. The role includes managing requests, maintaining complete client and firm files, resolving complex cases with manufacturer teams, and staying current with internal policies and systems.
Posted a day ago
The Senior IT Technician provides advanced, confidential technology support to users in critical and strategic environments, both remotely and on-site. Responsibilities include troubleshooting, access and security support, onboarding, incident coordination, personalized follow-up, and recommending improvements to service processes.
Posted 2 days ago
The Solution Designer will design, modernize, and support secure, scalable application solutions for life insurance policy administration. Responsibilities include translating business requirements into technical designs, guiding implementation and architecture decisions, resolving production issues, maintaining standards and documentation, and promoting generative AI adoption.
Posted 2 days ago
The Project Manager, Artificial Intelligence & Data leads complex, strategic projects that span business and IT teams in a matrix environment. Responsibilities include governance, resource, cost and schedule planning, team coordination, iterative delivery, risk management, and data-driven reporting using project tracking and visualization tools.
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