Posted a day ago
Patient Support Associate role at Hims & Hers providing empathetic, accurate email and chat support to patients across Canada in a fast-paced telehealth environment. Responsibilities include becoming a subject matter expert on products, contributing to KPIs, and working with CX leadership to improve the patient journey. Requires at least one year of customer-facing experience and native English fluency.
Posted 12 days ago
The Pharmacy Support and Operations Associate provides patient-facing support for pharmacy inquiries, escalates clinical questions, and helps investigate orders and process insurance billing. The role also supports daily pharmacy operations, delivery issue resolution, workflow improvements, and adherence to pharmacy procedures and patient privacy requirements.
Posted 14 days ago
The Operations Pharmacist provides pharmacy services, dispenses medications, counsels patients, and ensures compliance with pharmacy regulations and patient privacy requirements. The role also oversees pharmacy support staff and workflows, maintains medication safety and quality standards, and supports ongoing patient care.
Posted 14 days ago
The Pharmacy Fulfillment Associate supports day-to-day pharmacy fulfillment operations in an onsite, licensed pharmacy environment in North York. Responsibilities include managing inventory, receiving shipments, picking and packing patient orders, maintaining an organized and safe warehouse, and ensuring accurate, timely fulfillment.
Posted 14 days ago
The Warehouse Associate / Box Truck Driver handles the movement of goods across facilities, including shipping and receiving, packing orders, managing inventory, and transporting shipments between locations. The role emphasizes efficiency, accuracy, safety, and maintaining an organized workspace.
Posted 14 days ago
The Warehouse Lead oversees day-to-day pharmacy fulfillment operations, including receiving, storage, picking, packing, and shipping, while ensuring compliance with applicable pharmaceutical regulations and safety standards. The role supervises and trains associates, manages inventory and product handling, coordinates with pharmacy and quality teams, and drives process improvements to improve efficiency and order accuracy.
Posted 14 days ago
The Patient Support Associate provides empathetic frontline assistance to patients in French and English through email and chat, helping them navigate Hims & Hers products and services. The role also contributes to team performance goals and patient-experience improvements, working three days in-office and two days remotely each week.
Posted 21 days ago
The Senior Safety Specialist leads workplace health and safety programs, ensuring regulatory compliance, identifying and mitigating hazards, and strengthening safety culture. Responsibilities include inspections and audits, incident investigations, safety training, safety metrics reporting, waste compliance, emergency preparedness, and on-site security.
Posted 2 months ago
The Warehouse Associate handles shipping and receiving, inventory tracking, box assembly, equipment operation, local truck deliveries, and facility safety. The role supports fulfillment operations by keeping packing stations stocked and assisting with packing during peak periods.
Posted 4 months ago
As a Regulated Pharmacy Technician at Hims & Hers, you will support pharmacist-directed services by managing medication dispensing, inventory, and compliance with Ontario and federal pharmacy regulations. This role involves maintaining a safe pharmacy environment, handling hazardous drugs, and ensuring adherence to privacy laws while providing exceptional patient service.
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