Explore 5 Jobs at Heidi

Applied AI Specialist (Account Management)

Heidi

Toronto, Ontario, CA (Remote)

Posted 21 days ago

The Applied AI Specialist manages and grows a portfolio of healthcare customers, helping practices adopt Heidi’s AI products and achieve measurable clinical and operational value. Responsibilities include building customer relationships, driving adoption, expansion and renewals, developing business cases, coordinating implementations with Clinical Engineers, and forecasting account health and growth.

Technical Project Manager

Heidi

Toronto, CA (Remote)

Posted a month ago

The Technical Project Manager owns enterprise customer implementations from post-signature through go-live, coordinating technical planning, timelines, dependencies, and stakeholders. The role leads implementation discussions involving healthcare integrations and workflows, manages customer communication and risks, and aligns Customer Success, Engineering, Clinical Associates, and Product to deliver successful launches.

Applied AI Lead (Account Management)

Heidi

Toronto, CA (Remote)

Posted a month ago

The Applied AI Lead owns strategic customer relationships and complex, quota-carrying deployments, guiding engagements from discovery through implementation, adoption, expansion, and renewal. The role also improves deployment practices, uses customer insights to shape product decisions, manages account forecasts, and mentors colleagues.

Business Development Representative

Heidi

Toronto, Ontario, CA (Remote)

Posted 2 months ago

The Business Development Representative will generate opportunities through outbound calls, email, social selling, and product-led signals. The role involves researching healthcare accounts, identifying clinical and operational pain points, managing a territory, booking qualified meetings, and handing opportunities to Account Executives while continuously improving sales messaging and sequencing.

Customer Success Manager, West

Heidi

Vancouver, CA (Remote)

Posted 2 months ago

The Customer Success Manager will manage a portfolio of mid-market healthcare organizations, building relationships across clinical and operational stakeholders. Responsibilities include developing success plans, leading pilots and implementations, driving adoption through data-informed strategies and change management, and managing renewals and expansion opportunities.