Explore 1 Jobs at Granum
Open Positions at Granum
US (Remote)
Posted 17 hours ago
The Customer Support Specialist (T1) fields customer inquiries across phone, email, chat, and ticketing systems, troubleshooting SaaS product issues and escalating bugs when needed. The role also contributes to support processes and knowledge-base materials, while providing responsive, customer-focused assistance and collaborating across the organization.
Key Details
Top Skills Required
MultitaskingB2B SupportIntercom +15 more
Top Benefits
Vision CareDisability Insurance +10 more
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