Explore 10 Jobs at gorgias.com
Open Positions at gorgias.com
Posted 6 days ago
The Head of Technical Solutions leads Gorgias’s pre-sales Solutions Engineering and post-sales Forward Deployed Engineering teams, overseeing enterprise technical sales, AI Agent deployments, and delivery quality. The role owns professional services strategy and P&L, including packaging, pricing, capacity, and margins, while building scalable deployment practices and representing enterprise customer needs to Product and Engineering.
Key Details
- full time Jobs
- $242,000 - $267,000 per year
- 10+ years experience
Top Skills Required
Top Benefits
Posted 9 days ago
The GTM Engineer - Growth builds, maintains, and improves AI agents and automated workflows for Sales, Marketing, Customer Success, and Partnerships. Responsibilities include developing agents for lead and account workflows, integrating with GTM tools and APIs, debugging automations, improving output quality, and helping teams adopt and supervise agents.
Key Details
- full time Jobs
- $124,219 - $137,295 per year
- 3+ years experience
Top Skills Required
Top Benefits
Posted 20 days ago
The Account Executive, Expansion will manage a portfolio of existing e-commerce accounts and drive add-on and new-product sales through the full sales cycle. The role focuses on identifying data-led upsell opportunities, managing a high-volume pipeline, meeting quota, and partnering with Customer Success and Product to improve customer outcomes.
Key Details
- full time Jobs
- $66,244 - $73,217 per year
- 2+ years experience
Top Skills Required
Top Benefits
Posted 24 days ago
The Enterprise AI Solution Manager guides a portfolio of ecommerce merchants through adoption and optimization of Gorgias’s platform, including AI-powered workflows and support automation. Responsibilities include managing customer relationships and account health, supporting renewals, identifying operational improvements, and partnering across internal teams to improve customer outcomes.
Key Details
- full time Jobs
- $110,514 - $122,147 per year
- 5+ years experience
Top Skills Required
Top Benefits
Posted 24 days ago
The Enterprise AI Solutions Manager manages a portfolio of approximately 40 strategic enterprise customers, guiding adoption of AI, automation, integrations, and custom workflows. The role owns retention and account health, advises on support operations, coordinates cross-functional teams, and contributes customer insights and scalable practices.
Key Details
- full time Jobs
- $133,868 - $147,960 per year
- 5+ years experience
Top Skills Required
Top Benefits
Posted a month ago
The Commercial Account Manager owns a portfolio of existing e-commerce accounts and drives revenue through add-on sales, upselling, and cross-selling. The role manages the sales cycle from demos through close, uses account data to identify opportunities, and partners with Customer Success and Product teams to improve customer outcomes.
Key Details
- full time Jobs
- $80,000 - $88,464 per year
- 2+ years experience
Top Skills Required
Top Benefits
Posted a month ago
The Account Manager, Enterprise Expansion will manage approximately 120 enterprise accounts, working with Customer Success Managers to grow revenue, retain customers, and build influence with major global clients. Responsibilities include identifying expansion opportunities, developing account plans, engaging executive stakeholders, coordinating cross-functional teams, maintaining CRM insights, and traveling for client meetings up to 3–4 weeks per year.
Key Details
- full time Jobs
- $182,000 - $202,000 per year
- 3+ years experience
Top Skills Required
Top Benefits
Posted a month ago
The Demand Generation Manager will build Gorgias’s demand generation function from the ground up, owning multichannel campaign strategy and execution across paid media, email, ABM, and conversion optimization. The role also covers lead-to-sales handoff, pipeline measurement, AI-enabled campaign operations, and development of repeatable demand generation processes.
Key Details
- full time Jobs
- $117,625 - $130,007 per year
- 3+ years experience
Top Skills Required
Top Benefits
Posted 2 months ago
The Director, Content Marketing will own and rebuild Gorgias’s content marketing program across brand, thought leadership, social, community, SEO, and customer-led content. The role combines hands-on strategy and execution with AI-powered content workflows, enterprise-focused writing, cross-functional partnership, and hiring and managing a social media/community teammate.
Key Details
- full time Jobs
- 5+ years experience
Top Skills Required
Top Benefits
Posted 2 months ago
The Enterprise Customer Implementation Manager at Gorgias will drive successful onboarding and AI Agent adoption for high-GMV enterprise merchants. This role involves custom implementations, project management, and consultative support to ensure seamless launches and post-launch optimization. The position requires deep technical understanding, strategic project management, and strong relationship-building skills to align enterprise clients with Gorgias' AI-driven solutions.
Key Details
- full time Jobs
- $129,000 - $142,000 per year
- 3+ years experience
Top Skills Required
Top Benefits
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