Explore 6 Jobs at ContactMonkey

Intermediate Site Reliability Engineer

ContactMonkey

Toronto, Ontario, CA (Hybrid)

Posted a month ago

ContactMonkey is hiring an Intermediate Site Reliability Engineer to maintain and improve its AWS and Kubernetes infrastructure, infrastructure-as-code, deployments, monitoring, and incident response. The role also supports application and cloud security, SOC 2 and GDPR controls, backups, and collaboration with engineering teams; it includes a shared on-call rotation.

Applied AI Engineer

ContactMonkey

Toronto, Ontario, CA (Hybrid)

Posted a month ago

The Applied AI Engineer will build and ship production-grade AI capabilities and agentic workflows, while owning evaluation, reliability, and infrastructure for AI workloads. The role also involves measuring model performance and costs, safeguarding data residency and privacy, and collaborating with Product and Engineering to develop and operate customer-facing features and internal automation.

Sales Development Representative

ContactMonkey

Toronto, Ontario, CA (Hybrid)

Posted a month ago

ContactMonkey is hiring Sales Development Representatives to build sales pipeline through high-volume cold calling, account-based outreach, prospect qualification, and opportunity generation. The role also involves refining outbound campaigns and collaborating with Account Executives and Marketing; it is based in Toronto with three office days per week.

Campaigns Manager

ContactMonkey

Toronto, Ontario, CA (Hybrid)

Posted a month ago

The Campaigns Manager will design, execute, and continuously optimize multi-channel campaigns to generate pipeline and revenue, including managing paid channels and partnering with Sales, SDRs, RevOps, and Product Marketing. The role owns campaign performance metrics, full-funnel analysis, and experimentation across messaging, audiences, offers, and channels.

Strategic Account Executive

ContactMonkey

Toronto, Ontario, CA (Hybrid)

Posted 2 months ago

The Strategic Account Executive will build and own a new sales motion that converts expansion opportunities across existing customer organizations into pipeline and closed revenue. Responsibilities include account mapping, multi-threading stakeholders, coordinating outreach around renewal cycles, forecasting pipeline and bookings, and partnering with Customer Success, Marketing, and Product. The role focuses on mid-market and enterprise B2B SaaS sales and is based in a hybrid Toronto office environment.

Customer Success Lead, SMB (Tech Touch)

ContactMonkey

Toronto, Ontario, CA (Hybrid)

Posted 4 months ago

As the SMB Customer Success Lead at ContactMonkey, you will own the retention and product adoption strategy for the Small & Medium Business segment, driving Gross Dollar Retention (GDR) through a tech-touch engagement model. This role combines direct customer management with automation and systems building, leveraging AI-assisted workflows and data-driven insights to scale customer success without manual hand-holding.