Posted 9 days ago
The Strategic Fixer owns ambiguous, complex customer and operational problems from diagnosis through resolution, coordinating stakeholders and teams across the company. Responsibilities include analyzing operational data, improving processes and workflows, evaluating and adopting tools, and leading cross-functional projects and strategic initiatives.
Posted 14 days ago
The Account Manager owns and grows a portfolio of workplace customers, focusing on utilization, net revenue retention, account stability, and commercial expansion. The role includes strategic account planning and forecasting, executive business reviews, resolving escalations, and partnering cross-functionally to improve the customer experience.
Posted 23 days ago
The T&S Investigator (described in the posting as Trust & Safety Analyst) investigates safety incidents end-to-end, resolves customer reports, and makes fair decisions about incident severity and deactivation. The role also develops safety policies and processes, assesses compliance risks, analyzes safety metrics, and partners with teams including Support, Product, and Legal.
Posted a month ago
The Strategic WFM Analyst owns centralized forecasting, capacity planning, workforce cost optimization, and strategic headcount planning across multiple lines of business. The role models staffing and financial trade-offs, analyzes demand and operational variances, establishes consistent planning frameworks, and aligns Finance, Product, and Operations stakeholders through executive-ready recommendations.
Posted a month ago
The Applied AI Strategy & Ops Lead owns and evolves Clipboard’s internal operations tooling ecosystem as a hands-on individual contributor. The role builds workflows, integrations, and automations; partners with Engineering and Operations leadership on tooling priorities and specifications; and improves the reliability and efficiency of systems across operational tools.
Posted 2 months ago
The Sales Commission Analyst role focuses on ensuring accurate and timely commission payouts for revenue-generating teams. Responsibilities include calculating commissions, reconciling data, managing compensation plans, and resolving payout discrepancies while maintaining clear communication with stakeholders.
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