Posted a month ago
The Instructional Designer & Writer owns customer-facing documentation, knowledge management, training, and enablement for CanadaHelps’ platform, including CanadaHelps Ensemble. The role maintains knowledge base content, trains internal teams and chatbot knowledge, supports charity administrators, and coordinates with Product, Support, CX, Data, and other stakeholders to improve platform adoption and accuracy.
Posted a month ago
The Digital Marketing Specialist plans, executes, and optimizes campaigns to acquire charity clients and increase adoption and use of CanadaHelps fundraising solutions. Responsibilities include managing email and paid acquisition campaigns, producing audience-focused content, coordinating webinars, maintaining reporting, and improving performance through testing. This is a 12-month contract role with remote work and possible in-office collaboration in Toronto.
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