Alan

Explore 16 Jobs at Alan

alan.com

Information compiled from public sources. Work here? Claim your company profile Β· Request removal

Open Positions at Alan

Toronto, Ontario, CA (Hybrid)

Posted 2 days ago

The Bilingual Member Support Expert provides timely, transparent support to Alan members and business customers, helping them understand healthcare systems and make the most of their coverage. The role also improves Canadian Care operations, adapts processes to the local context, contributes to strategic cross-functional projects, and may mentor team members.

Key Details

Top Skills Required

Product ManagementEmpathyAccount Management +14 more

Top Benefits

Company Laptop & EquipmentFree or Subsidized Meals +9 more

The Expert Support Client Bilingue supports Alan members and client companies by explaining coverage, solving problems, and helping them make the most of their health insurance. The role also helps develop customer support operations in Canada by adapting processes, improving member and business onboarding, collaborating across teams, and contributing to recruitment and mentoring.

Key Details

Top Skills Required

LeadershipAdaptabilityCommunication +15 more

Top Benefits

Health InsurancePaid Time Off (Vacation & Personal Days) +8 more

Provides bilingual French- and English-language support to Alan members and client companies, helping them understand and use their health coverage. The role also develops Canadian customer-support operations, improves processes and member experience, collaborates across teams, and may contribute to recruitment and mentoring.

Key Details

Top Skills Required

Account ManagementCustomer SupportHealthcare Systems +14 more

Top Benefits

Free or Subsidized MealsPension Rrsp +8 more
Toronto, Ontario, CA (Hybrid)

Posted 9 days ago

Provide timely, transparent support to Alan members and business customers, helping them make the most of their healthcare coverage. The role also involves improving Care operations and member experience in Canada through cross-functional collaboration, process adaptation, onboarding support, and strategic projects.

Key Details

Top Skills Required

LeadershipAdaptabilityProblem-Solving +15 more

Top Benefits

Company Laptop & EquipmentFree or Subsidized Meals +9 more
Toronto, Ontario, CA

Posted 13 days ago

The Account Executive owns the full B2B sales cycle, from prospecting through onboarding, selling Alan’s digital prevention insurance to founders and HR or Finance leaders. The role involves developing leads and market relationships through outbound activity and events, sharing customer insights with product teams, and partnering with marketing on campaigns and initiatives.

Key Details

Top Skills Required

Contract NegotiationOwnershipFrench +15 more

Top Benefits

Pension RrspOther Benefits +6 more

The bilingual Client Support Expert will support Alan members and client companies by explaining coverage, resolving issues, and helping them make the most of their health insurance. The role also contributes to improving Canadian support operations, onboarding businesses, collaborating across teams, and potentially mentoring colleagues.

Key Details

Top Skills Required

MentoringInitiativeCanadian Healthcare System +15 more

Top Benefits

Other BenefitsFlexible Work Hours +8 more
Toronto, Ontario, CA (Hybrid)

Posted 16 days ago

The Bilingual Member Support Expert provides timely, transparent support to members and business customers, helping them understand healthcare systems and Alan products. The role also improves Care operations in Canada through cross-functional projects, adapting processes, supporting onboarding, and contributing to member experience improvements.

Key Details

Top Skills Required

CommunicationLeadershipProblem-Solving +15 more

Top Benefits

Pension RrspPension Contribution Matching +9 more
Toronto, Ontario, CA

Posted 19 days ago

The Account Executive manages the full B2B sales cycle, from prospecting through onboarding, selling Alan’s digital prevention insurance solution to founders and HR or finance leaders. The role involves building relationships through outbound outreach and market activities, sharing customer feedback to inform product development, and partnering with marketing on campaigns and events.

Key Details

Top Skills Required

InitiativeFinance SalesHigh-Growth Company Experience +14 more

Top Benefits

Paid Time Off (Vacation & Personal Days)Public Transit Subsidy +7 more

The Expert Support Client Bilingue supports Alan members and client companies in understanding and using their health insurance coverage, resolving issues, and improving the member experience. The role also helps develop Alan’s Canadian customer support operations through cross-functional collaboration, process adaptation, onboarding, and possible mentoring.

Key Details

Top Skills Required

CommunicationLeadershipHealth Insurance Coverage +16 more

Top Benefits

Stock Options or EquityParental Leave +8 more
Toronto, Ontario, CA (Hybrid)

Posted 23 days ago

The Bilingual Member Support Expert provides timely, transparent support to Alan members and business customers, helping them understand and use their coverage. The role also contributes to Canadian Care operations and member experience through process adaptation, strategic projects, cross-functional collaboration, onboarding, and continuous improvement.

Key Details

Top Skills Required

OperationsProduct ManagementEmpathy +14 more

Top Benefits

Pension RrspFree or Subsidized Meals +9 more

Stay on top of new Canadian jobs

Get a daily email with the latest job postings from Canadian companies. Free, no account required.

By subscribing you agree to receive job emails from MapleStack. Unsubscribe anytime.

Want to save jobs and create custom alerts? Create a free account