What You'll Do:

Business Analysis & Stakeholder Partnership

Build trusted relationships with Engineering and Operations stakeholders and serve as a key point of contact for technology needs and opportunities
Facilitate discovery workshops and collaborate with stakeholders to understand diverse business needs, operational processes, challenges, and opportunities for improvement
Elicit, analyze, document, and validate business, functional, and non-functional requirements
Translate business needs, processes, and objectives into clear, actionable requirements for technical teams and vendors
Develop process maps, user stories, use cases, business cases, and other documentation appropriate to the initiative
Help stakeholders evaluate priorities, understand options, and make informed technology decisions

Solution Delivery & Sustainment

Work with stakeholders and technical teams to identify practical solution options that align with business needs
Coordinate with project managers, product owners, developers, architects, vendors, and other IT functions to progress initiatives and resolve issues
Participate in solution design discussions, providing business context and ensuring proposed solutions address stakeholder requirements
Support testing, user acceptance, deployment, and transition-to-support activities
Support a portfolio of applications and solutions, balancing new initiatives, enhancements, sustainment activities, and evolving business priorities
Help prioritize enhancements, resolve application issues, and identify opportunities for continuous improvement

Solution & Technical Acumen

Develop a strong understanding of supported applications, their business purpose, users, integrations, and dependencies
Apply practical technology knowledge to help stakeholders assess solution options and determine when specialized technical expertise is required
Work effectively with technical specialists to translate business context, coordinate activities, and help drive issues and initiatives through to resolution
Maintain awareness of technology capabilities and opportunities relevant to the business areas you support

What You'll Bring:

Required Qualifications

Diploma or Bachelor's degree in Business, Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience
5+ years of experience in business analysis, solution analysis, application support, technology delivery, process improvement, or a related role
Demonstrated experience working directly with business stakeholders to understand needs, analyze processes, and define requirements
Strong facilitation, stakeholder engagement, relationship management, and communication skills
Ability to translate effectively between business and technical audiences
Experience supporting business applications or enterprise software throughout their lifecycle
Sufficient technical understanding to participate in solution discussions, evaluate options, and effectively engage technical specialists
Ability to manage multiple initiatives, stakeholder needs, and priorities simultaneously
Valid driver's license and ability to travel to operating sites as required

Preferred Qualifications

Experience in mining, manufacturing, chemicals, agriculture, energy, healthcare, utilities, transportation, logistics, or another multi-location, 24/7 operational environment
Experience supporting Engineering, Maintenance, Asset Management, Production Operations, Operational Planning, or other operational business functions
Experience implementing or supporting both commercial off-the-shelf (COTS) software and custom-developed applications
Experience supporting a portfolio of applications through implementation, enhancement, sustainment, and modernization
Experience working with multidisciplinary IT teams and external technology vendors
Professional certifications in business analysis, project management, product management, or related disciplines are considered an asset

Purpose-Driven Work – Make an impact as part of a global team feeding the future and support farmers locally and around the world
Excellent Benefits– Comprehensive medical, dental and vision coverage, plus a retirement program with generous employer matching for your future
Grow Your Career – Tuition assistance for future education and ongoing learning and training opportunities for career advancement pathways across the organization
Support When it Matters – Employee Assistance Programs, inclusive leaves, and paid time for holidays, volunteering, vacation, and wellness
Thrive in a Strong Culture – Guided by our core values we put safety first, act with integrity, are stronger together, and deliver with excellence in a collaborative, high-performing environment