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Marketing Project Coordination & Workflow Management
Manage the intake, prioritization, and assignment of marketing and communications requests through the team's ticketing system, ensuring projects are accurately scoped, tracked, and delivered on schedule.
Coordinate project timelines, follow-ups, approvals, and stakeholder communications to support the successful execution of marketing initiatives.
Maintain project documentation, monitor workload and priorities, and identify process improvements to optimize team efficiency.
Content Support
Support the Content Manager in the development, production, and distribution of marketing and communications materials, including email campaigns, webinar invites, and newsletters.
Manage and maintain website content across corporate properties, ensuring information is current, accurate, optimized, and aligned with brand and organizational priorities. Coordinate updates with internal stakeholders and external vendors as required.
Coordinate translation requirements and support communications in both English and French as required.
Social Media Marketing
Develop, schedule, and monitor engaging content across corporate social channels.
Facilitate translation where required.
Monitor social media channels, respond to comments/messages, and engage with followers.
Track performance metrics and prepare quarterly reports with insights and recommendations.
Collaborate with internal stakeholders to align messaging and campaigns across both brands.
Event Support & Planning
Support the planning, coordination, and execution of corporate events, conferences, webinars, client engagements, and internal initiatives.
Coordinate event logistics, vendor relationships, promotional activities, registrations, and post-event reporting.
Education & Certifications
Post-secondary college or university education in Marketing, Communications, Business, or a related field, or equivalent experience.
Skills & Experience
2+ years of experience in client success, marketing coordination, or technical communications roles; advertising or broadcasting industry experience is relevant.
Additional Skills:
MS Office; Experience with CRM and marketing automation tools (e.g., HubSpot)
Strong understanding for social platform management.
Excellent Bilingual written and verbal communication skills in English and French - clear, adaptable, and able to translate technical details into client-friendly messaging
Strong planning, organization, execution, and multitasking abilities, with the ability to manage multiple projects simultaneously.
Dedicated to building strong client relationships and delivering value.
Analytical thinker who resolves issues quickly and effectively.
Collaborative team player able to work across teams including Marketing, Product, Operations, and Sales, and who can also work independently.
We put shared goals at the centre of how we work. By supporting one another, sharing accountability, and valuing diverse perspectives, we create an environment where people contribute fully and teams achieve more together.
Daily digest
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