Junior Accounts Receivable (AR) Specialist

Key Duties and Responsibilities:

• Monitor and manage the shared Accounts Receivable (AR) inbox, ensuring timely responses and follow-ups
• Assist customers with account inquiries and payment-related questions
• Post incoming payments (EFT, cheque, and credit card) accurately and promptly
• Review and post AR invoicing batches according to company policies and procedures
• Support the resolution of customer disputes in coordination with the AR team
• Monitor and manage the shared AR inbox, ensuring timely responses and follow-ups
• Assist customers with account inquiries and payment-related questions
• Assist with customer file maintenance in ERP, ensuring up-to-date information
• Assist with assigned collections and process payments by credit card
• Perform general office and administrative tasks related to AR

Experience and Qualifications:

• 1–2 years of experience in an accounting or AR-related role
• Post-secondary education in Accounting, Finance, or a related field
• 2 years of experience working with accounting software
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Intermediate knowledge of Excel and MS Suite
• Accounting experience within an ERP system, preferably Epicor
• Analytical, problem-solving, and communication skills
• Self-motivated, detail-oriented, and adaptable in a fast-paced environment
• Adaptable to change and able to work in a fast-paced, customer-focused environment.
• Empathetic and professional demeanor with strong interpersonal skills.
• Excellent organizational and time management abilities.
• Strong interpersonal skills to work effectively across different teams
• Strong negotiation, problem-solving and conflict resolution skills.