Student, IT

Howyou’llmake an impact

As a Student, IT,you'llgain hands-on experience working across a variety of technology disciplines.You willcontribute to data and cloud-based solutions that support informed decision-making,andsupport technology services and operational initiatives that enable employees to work effectively. Along the way,you'lldevelop technical knowledge, communicationskillsand practical experience in a collaborative environment.

You'llbe part of a team that supports and advances FCC's technology capabilities. Working alongside experienced professionals,you'llcontribute to projects and day-to-day activities that help deliver secure,reliableand innovative technology solutions across the organization. 

If you enjoy learningnew technologies, collaborating with others, thinkingcriticallyand applying your skills to real-world challenges, this could be the opportunity for you.

Whatyou'lldo

• Support the development, testing, maintenanceand enhancement of technology solutions, applicationsand services that enable FCC employees and business operations

• Assistwith analyzing technical, operationaland security requirements–and contribute to reliable,scalableand maintainable solutions

• Helpmonitor,troubleshootand resolve technology issues, security eventsand system performance concerns while contributing to continuous improvement initiatives

• Assistwith data, reportingand cloud-based solutions by working with data tools, integrations, visualizationplatformsand analytics technologies

• Prepare, configure,deployandmaintaintechnology equipment, softwareand technology assets used across the organization

• Support technology lifecycle activities, including software updates, technology refreshes, inventory tracking,documentationand process improvements

• Collaborate with developers, analysts, technology specialists, businesspartnersand stakeholders to deliver effective technology solutions and services

• Provide exceptional customer service by supporting end users, contributing to team projects, sharingknowledgeand helping employees make the most of technology

Whatyou’llbring to the team

Required qualifications:

• Currently enrolled ina diploma or bachelor's degree program incomputerscience,informationtechnology,businessor a related field 

• Strong interest in technology support, end-user servicesand learning new technical skills 

• Basic understanding of computer hardware, operatingsystemsand common software applications 

• Demonstrated ability to troubleshoot problems andidentifypractical solutions 

• Strong interpersonal and communication skills, with the ability to explain technical concepts in easy-to-understand language 

• Customer-focused mindset and commitment to delivering excellent service 

• Ability to work collaboratively in a team environment and manage multiple priorities 

• Interest in learning about cloud-based data environments,servicesand development practices

Preferred qualifications:

• Previousexperience providing customer service or technical support through work, school,volunteeror extracurricular activities 

• Interest in emerging technologies, continuous learning and improving how data solutions are built and supported

• Familiaritywithandinterest incomputer deployment, softwareinstallationor technology asset management practices 

• Exposure to data, reportingor visualization tools through school,workor personal projects

• Exposure to audiovisual equipment, meeting roomtechnologyor collaboration tools 

Not sure you meet every requirement? We encourage you to apply anyway.