Player Experience, Research II

At Electronic Arts, we exist to inspire the world to play. We create amazing experiences for our players everywhere and prioritize their experiences in everything we do. In Player and Quality Insights (PQI), we engage with our players early and often to shape the future of EA's games.

We are looking for a Player Experience (PX) Researcher to join our team, with a focus on enhancing the player experience in Apex Legends. In this role, you will act as a strategic research partner to development teams, helping teams understand player needs, motivations, and behaviors throughout the game development lifecycle. Your insights will directly influence product strategy, feature development, and player experience decisions. You will report to the Senior Manager of Player Experience for Apex Legends, located onsite in our Vancouver location. 

Responsibilities

• Collaborate with game teams to align research with franchise goals and strategies.

• Partner with diverse teams to create insights that influence franchise direction.

• Advocate for the player perspective by presenting player insights and recommended actions to game teams and leadership, empowering data-informed decisions.

• Synthesize qualitative and quantitative data into compelling insights that clearly communicate player needs, pain points, motivations, and opportunities.

• Refine and enhance departmental research processes to increase efficiency and influence.

Qualifications & Skills

• Degree in a related field (e.g., Psychology, Market Research, Data Science, HCI), or equivalent industry experience.

• Experience leading research projects from planning to delivery.

• 3+ years of industry experience conducting user research across platforms.

• Team-oriented, collaborative, and comfortable working across time zones and remotely.

• Familiarity with statistical analysis tools and methods.

• Strong understanding of FPS games and mechanics.

Pay Transparency - North America