qTest Technical Product Consultant

As a Senior qTest Technical Product Consultant, you will drive the adoption, integration, and optimization of qTest as the core test management platform. Your role is to ensure seamless interoperability with upstream and downstream systems, including Quality API, Test Harness, and Azure DevOps (ADO). The consultant will act as the platform authority, owning admin standards and making sound architectural decisions where qTest interacts with multiple tools.

In this role, you will

• Lead adoption and optimization of qTest as the enterprise test management platform.
• Design, implement, and support integrations between qTest and Quality API, Test Harness, ADO, and other connected tools.
• Own qTest administration: user/project/role setup, configuration, and governance.
• Define and enforce standards for API usage, webhook configuration, and data synchronization between qTest and connected systems.
• Assess qTest infrastructure and capacity (scalability, performance, API rate limits, data volumes) and recommend improvements.
• Make and defend design decisions on integration patterns, i.e., what works well when qTest interacts with multiple systems.
• Partner with EQE+ teams to troubleshoot integration issues, optimize data pipelines, and ensure data integrity across systems.
• Drive change management with stakeholders, including those resistant to the transformation.
• Produce documentation, runbooks, and best-practice guides; mentor admins and teams.

Work model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

• 10+ years in QA/test management, with 6+ years of hands-on qTest (Tricentis) administration and product consulting.
• Deep knowledge of qTest architecture, infrastructure, and capacity planning.
• Strong experience with qTest APIs, webhooks, and Quality API integrations.
• Hands-on integration experience with Azure DevOps (work items, pipelines, defect sync).
• Experience with Test Harness or similar execution and results-reporting frameworks.
• Strong working knowledge of data synchronization, ETL/data pipelines, and data integrity validation.
• Scripting skills (Python, JavaScript, or PowerShell) and REST/JSON expertise.
• Proven ability to troubleshoot complex multi-tool integration issues.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Total compensation:

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between CAD 90,000 - 113,500 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.