Consulting Manager, P&C Insurance- Claims transformation

About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role

As a Consulting Manager, Insurance Consulting, you will make an impact by helping property and casualty (P&C) insurers transform their claims operations with emerging technologies (such as AI, agentic automation), taking initiatives from roadmap and business case through to solution design and development readiness. You will be a valued member of the Cognizant Consulting Insurance Practice and work collaboratively with clients, project stakeholders, and internal consulting teams to deliver value‑additive consulting engagements and build long‑term trusted relationships.

In this role, you will:

• Shape and prioritize initiatives, translating use cases to defined outcomes, mapping out current state, pain points and re-imagining future state
• Identify and analyze the applicability of emerging technologies (such as AI) across the claim’s lifecycle. Create the business case for change
• Partner with Product Owners, Developers, Scrum Masters, Solution Architects to drive business outcomes through technology delivery
• Partner with clients and internal teams to plan, scope, and execute value‑additive consulting projects while managing engagement economics
• Serve as a trusted advisor to P&C claims and technology leaders, building strong, ethical, and long‑standing working relationships
• Support business development activities including upsell opportunities and management of RFI/RFP responses
• Support go-to-market initiatives by developing thought leadership and white papers on market trends, client needs, and emerging opportunities within the insurance industry

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position based in Downtown Toronto, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

• 8+ years of experience in P&C insurance (Personal Lines experience is a must), with a strong focus on claims operations or claims technology, including working knowledge of applied AI in insurance
• Hands-on experience with Guidewire Claims Centre
• Ability to translate client objectives into clear scope, development-ready requirements, and executable tasks
• Ability to shape and facilitate discovery sessions and workshops with multiple stakeholders
• Bachelor’s degree in business, IT, Engineering, or a related field
• Strong work ethic, with a proven track record of building trusted client relationships
• Legal authorization to work in Canada without sponsorship

These will help you succeed

• Ability to serve as a thought leader in AI-enabled P&C claims transformation best practices
• Experience with claims ecosystem integrations such as Audatex, Mitchell, or police/collision reporting systems
• Experience with Canadian insurance markets
• Experience creating consulting mindshare such as white papers, points‑of‑view, and case studies
• Experience building reusable consulting assets and practice capabilities
• Experience with requirement gathering tools
• Strong presence as trusted advisor and team player

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Compensation

$100,000-$128,000

This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans

Benefits

• Medical, dental, vision and life insurance
• 401(k) plan and contributions
• Employee stock purchase plan
• Employee assistance program
• 10 paid holidays plus PTO
• Paid parental leave and fertility assistance
• Learning and development certifications and programs