Manager Crisis, resiliency & travel security program

What are your contributions to the team?

• Establish, maintain and continuously improve the enterprise Crisis, Resiliency Program, Emergency Management and Travel Security, including its governance model, policies, standards, frameworks, plans, procedures, controls and assurance mechanisms.
• Work in close collaboration with the Regional Security Managers.
• Design and lead the development of comprehensive security, risk and crisis management strategies designed to safeguard the global enterprise and ensure resilience and continuity of operations.
• Develop programs to prevent, mitigate, prepare, respond, and recover from planned and unplanned incidents.
• Be responsible for the development and management of a comprehensive global risk strategy.
• Develop and deliver training on emergency management programs.
• Design and facilitate simulation exercises to test and improve organization readiness, coordination, and response capabilities.
• Create After-Action Reports and facilitate debriefings.
• Maintain enterprise awareness of hazards, threats and emerging conditions that could af-fect Bombardier personnel, travelers, sites, operations or supply chains, in coordination with appropriate Global Security resources.
• Provide crisis and resiliency input to risk, hazard, vulnerability and capability assessments and translate findings into preparedness and mitigation priorities.
• Support duty-of-care decision-making for employees and business travelers during signifi-cant security, geopolitical, public health, natural hazard or infrastructure events.
• Provide timely situation assessments and resiliency advice to leadership and business stakeholders when emerging events may require preparedness actions, operational adjust-ments or crisis coordination.
• Lead the governance, development and continual improvement of Bombardier's enterprise Travel Security Program in support of employees and authorized business travelers world-wide.
• Establish risk-based travel security requirements, processes and escalation protocols, in-cluding destination risk assessment, traveler briefings, high-risk travel review and approval support, and pre-travel security guidance.
• Maintain capabilities for traveler risk monitoring, location awareness, security alerts, wel-fare checks and rapid communication when travelers may be exposed to emerging or signif-icant events.
• Coordinate travel security incident support with Global Security, Human Resources, busi-ness leadership, travel management partners, medical and security assistance providers, and other stakeholders as required.
• Support planning and decision-making for traveler relocation, shelter-in-place, evacuation or other protective actions during significant security, geopolitical, public health, natural hazard or infrastructure events.
• Establish program performance, exercise, assurance and improvement activities to validate travel security processes, provider capabilities and integration with enterprise crisis and emergency management arrangements.

How to thrive in this role?

• You have a university degree in emergency and crisis management and at least 15 years of relevant experience in the field of emergency management.
• You have a track record with significant leadership experience in the fields of safety, corporate resilience and the implementation of risk management models covering multiple sites.
• You have experience in the private sector, ideally in the manufacturing or aeronautics industry, or as a manager in a matrix organization.
• You have in-depth knowledge of the principles of prevention, mitigation, preparedness, response and recovery in emergency management.
• You have extensive experience in developing emergency response plans.
• You have knowledge of Incident Management Systems.
• You have previous experience of working in an emergency operations management center / emergency coordination center, or similar environment related to emergency management response and recovery.
• You have in-depth knowledge of exercise design and expertise in creating action reports and corrective plans.
• You have knowledge of Hazard Identification and Risk Assessment and Business Continuity Planning.
• You have in-depth knowledge of Microsoft Office 365.
• You are recognized for your strong analytical, problem-solving and planning skills.
• You have in-depth knowledge of emergency response processes and practices.
• You are recognized for your strong organizational skills, attention to detail and ability to manage priorities effectively.
• You are fluent in English and French, both spoken and written.
• You are flexible in terms of availability.
• You are recognized for your leadership skills and your ability to unite a team.
• You are recognized for your strong public speaking and interpersonal skills.
• You are able to work under pressure.
• You have exceptional communication skills.
• You have completed Incident Management System courses.
• You are available to travel.
• You have demonstrated knowledge of best practices in business resilience.