Technical Advisor - CDC Account opening

A career in Capital Markets Operations at National Bank means leveraging your expertise to support the evolution and execution of the Capital Markets business strategy. It is a role that allows you to pursue your ambitions through collaboration and empowerment. Through your involvement in various processes related to the Counterparty Documentation Center - Account Opening, you will contribute to the Bank's transformation.

Your Role

• Perform various account openings and updates in Capital Markets transaction systems in accordance with established policies, standards, and procedures.
• Process a high volume of requests while meeting established service level agreements (SLAs).
• Respond effectively to client and stakeholder inquiries by providing professional and courteous service.
• Identify user needs, assess issues, and make recommendations to optimize processes while maintaining a high level of service quality.
• Ensure the accuracy of data and transactions within operational systems.
• Contribute to the analysis of the performance of tools, systems, and processes.

Please note that, to meet our clients' needs, this position operates from 9:30 a.m. to 5:30 p.m.

Your Team

Join a dynamic team of nine professionals who are committed to making a meaningful impact on the success of both the Bank and Capital Markets. The team's mission is to contribute to the success of Capital Markets through best-in-class operational expertise and sound risk management.

Our training programs are built on experiential learning, allowing you to develop and master your profession. Customized learning content is available to support your continuous development. Working alongside colleagues with diverse expertise, backgrounds, and experiences will further enrich your professional growth.

This role offers a clearly defined career development path, providing opportunities to grow within your position, progress through various levels of responsibility, and advance your career.

Qualifications

• Bachelor's degree in a related field OR a college diploma (DEC) with three years of relevant experience.
• Strong analytical and problem-solving skills.
• Good knowledge of Microsoft Office applications.
• Ability to work effectively under pressure while maintaining speed and accuracy.

Competencies

• Artificial Intelligence
• Diversity and Inclusion
• Teamwork
• Cybersecurity
• Empathy
• Initiative
• Learning Agility
• Resilience