Attendance

Hybrid

Job number

34955

Category

Manager

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

28-Sep-2026

Area(s) of interest: Advisory services, Commercial banking

Location(s): Toronto

As a Senior Manager in the Business Flex team overseeing the Ontario region at National Bank, you are a mobilizing leader who wants their team to succeed and who wants to contribute to the team’s impact and development. It is through your coaching skills, your experience in business development and your knowledge of the business sector that you will positively impact the customer and employee experience.

Your job

Lead a team of SME Account Managers in a virtual environment.
Participate in defining strategic directions and be on the lookout for market best practices with a view to multi-channel strategy.
Develop regional growth strategies, in conjunction with various business partners, to achieve the financial performance targets of the business plan.
Ensure healthy team management by creating a mobilizing climate.
Ensure your team members’ growth and development through personalized coaching.
Act as a transformation leader by managing change proactively and effectively with your team.

Your team

Within the Business Flex sector, you report to the Vice-President, SME Banking. Our team is known for its passion and expertise in accompanying SMEs, for its agility and entrepreneurship, and for its collaborative atmosphere. We favor a variety of forms of continuous learning to enrich your development, in particular learning in action and working in collaboration with colleagues with diverse expertise and profiles.

Prerequisites

Bachelor's degree related to the sector of activity and 5 years of relevant experience.
In-depth knowledge of business banking products and services.
Experience in leading sales team and coaching.
Relevant experience in a business advisory role.
Experience in business development.
Strong capacity for influence and mobilization.
Demonstrate autonomy and initiative.
Ability to work in a constantly changing environment.

Languages:

English

Skills

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Critical Thinking Diversity & Inclusion Emotional Intelligence Problem Solving Risk Management Stress Management Client-focused Decision Making Learning Agility Mobilization Partner Development Resiliency Strategy Execution Managerial Courage

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and family assistance program

* Preferential banking services

* Involvement in community initiatives

* Telemedicine service

* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Senior Manager, Business Flex, Ontario

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