SPECIALIST, EXPERTISE MANAGEMENT

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The Specialist, Expertise Management shapes the evolution of advisory services expertise by translating the business unit’s strategic priorities into actionable roadmaps, capability-building initiatives and expertise solutions aligned with SME needs and prioritized by the advisory services leadership team.

The incumbent manages the expertise portfolio and leads the community of Centres of Expertise (CoE) Heads, promoting stakeholder alignment, collaboration and consistency . The role supports the development of leadership competencies and common ways of working while balancing delivery and expertise-development priorities.

The incumbent provides guidance and coaching to Heads in the development and integration of innovative offerings drawing on a thorough understanding of business challenges, market dynamics, Advisory Services operations and organizational structure. The role provides guidance to CoEs, Business Development, Advisory Services support functions and stakeholders across BDC.

The incumbent builds and maintains a consolidated view of Advisory Services capabilities, skills and expertise to support workforce planning, capability development and growth . The role mobilizes professionals and stakeholders across expertise areas to achieve outcomes and advises management on the CoE model and product roadmap.

CHALLENGES TO BE MET

Expertise strategy and roadmap

• Define and communicate a clear expertise vision, strategy and roadmap aligned with Advisory Services priorities, client needs and market trends.
• Establish CoE goals and objectives, evolution milestones, timelines, KPIs and required resources.
• Support the evolution of the expertise portfolio by helping CoE Heads develop and execute their roadmaps in collaboration with the Solution Development team.
• Identify opportunities for cross-CoE collaboration, solution development and business impact.
• Monitor expertise performance and provide strategic recommendations to senior leadership.
• Prepare and facilitate presentations and reports at the executive level that allow clear communication with all stakeholders.

Matrix leadership of centres of expertise

• Lead and enable the Community of CoE Heads by fostering alignment, collaboration and accountability across Centres of Expertise.
• Define and continuously improve governance, roles, responsibilities and ways of working for CoEs.
• Support the recruitment, onboarding and development of CoE Heads and contribute to talent and succession discussions.
• Provide coaching and feedback to ensure achievement of expertise objectives and priorities.
• Ensure an effective balance between delivery commitments and expertise-development activities across CoEs.
• Promote the adoption and visibility of expertise across Delivery, Business Development and key stakeholder groups.

Capability management and AI-enabled transformation

• Develop and maintain a consolidated view of Advisory Services capabilities, expertise and skills to support workforce planning and growth.
• Identify capability gaps and lead initiatives that strengthen expertise, knowledge sharing and organizational effectiveness.
• Foster the adoption of AI, automation and emerging technologies to enhance delivery models, productivity and scalability.
• Champion innovation through experimentation, pilot initiatives and the development of new capabilities and solutions.
• Stay up-to-date with Advisory Services industry trends and best practices, including emerging topics, delivery models and tools (e.g. AI, virtual delivery models, etc.).

WHAT WE ARE LOOKING FOR

• Leadership skills: Ability to influence, align and mobilize stakeholders across a matrix organization, foster collaboration and accountability, develop talent, and lead change in support of strategic priorities. Experience of matrix governance is a plus.
• Organizational skills: Ability to efficiently manage multiple tasks and priorities. Project management skills and experience are strong assets.
• Strategic skills: Ability to define long-term vision and strategy, identify emerging opportunities and trends, prioritize investments, and translate strategic objectives into measurable business outcomes and execution plans.
• Problem-solving skills: Capability to identify and address complex issues related to advisory offering definition, development and delivery, breaking them down into manageable tasks.
• Analytical skills: Capacity to identify trends, analyze data, and make informed decisions.
• Communication and interpersonal skills: Proficiency in communicating with and mobilizing stakeholders at various levels within and beyond Advisory Services, through both oral and written communication.
• Curiosity and intellectual agility: Ability to navigate ambiguous and complex requirements, translating abstract ideas into concrete outcomes.

Background and experience

• 10 to 15 years of experience in a professional services firm, including product development and mandate delivery.
• Familiarity with consulting and/or SME realities is an asset. Bilingualism in oral and written French and English is also an asset.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.