Business Systems Senior Specialist

Now hiring! Business Systems Senior Specialist - Calgary Hybrid or Remote

Calgary, AB or Remote

We are looking for a Business Systems Senior Specialist to join our Agricultural Solutions team in Calgary, Alberta or Remote.

In this role, you will translate commercial business needs into scalable technology, data and operational solutions that improve sales and marketing effectiveness. You will lead cross-functional digital transformation and system initiatives, support commercial-platform adoption, and drive continuous improvement across customer, sales, incentives, loyalty-rewards and fulfillment processes. 

Welcome to BASF

We are BASF in Agriculture and everything we do, we do for the love of farming, and the biggest job on Earth. We are an internationally successful company of the BASF Group. Our solutions are purpose-designed for different crop systems. Connecting seeds and traits, crop protection products, digital tools and sustainability approaches, to help deliver the best possible outcomes for farmers, growers and our other stakeholders along the value chain. With teams in the lab, field, office and in production, we do everything in our power to build a sustainable future for agriculture.

#ForTheLoveOfFarming #TheBiggestJobOnEarth #AgEmployerOfChoice

Here you can gain more insight into our Vision at BASF Agricultural Solutions!

As a Business Systems Senior Specialist - Calgary Hybrid or Remote, you create chemistry by...

• Leading the strategy, implementation and ongoing management of commercial systems, including planning and pricing platforms, enterprise applications and proprietary tools, to support integrated business processes and commercial objectives. 
• Translating Sales, Account Management and Marketing requirements into scalable system, process and data solutions that align with operational needs, organizational standards and the Canadian go-to-market strategy. 
• Managing commercial-platform configuration and administration, including annual system rollover requirements, user provisioning, system maintenance, issue resolution, user training and the coordination of changes with Sales and Account teams.
• Partnering with Sales, Accounts, Data Strategy, Fulfillment, IT, enterprise data teams, global colleagues, consultants and third-party providers to manage intake, prioritize requirements, resolve cross-domain issues and deliver agreed solutions. 
• Monitoring system adoption, utilization and user feedback to identify process improvements, usability and UI/UX opportunities, and enhancements that improve customer and employee experience and increase business value. 
• Supporting digital transformation and continuous improvement by aligning commercial processes, customer-data requirements and technology capabilities, while maintaining data quality, customer hierarchies, attributes and system controls that enable accurate customer-program and incentive payments. 

If you have...

• A Bachelor's Degree in Information Systems, Computer Science, Business or a related field. 
• At least eight years of progressive experience in commercial systems, business processes and data analytics, including demonstrated leadership of cross-functional initiatives. 
• Experience leading through influence in a matrixed environment, balancing competing stakeholder needs and driving change adoption without relying on direct authority. 
• A strong customer-experience mindset and working knowledge of UI/UX concepts, with the ability to translate business needs into clear system, process and data requirements. 
• A deep understanding of customer-data concepts, including customer hierarchies, attributes and data-hygiene principles. 
• Hands-on experience with commercial systems and tools such as SAP, Salesforce, Power BI, BOARD and proprietary applications; experience with Azure DevOps, JIRA or similar intake and issue-management tools is considered an asset. 
• An understanding of commercial go-to-market and end-to-end processes involving customers, sales, incentives, loyalty rewards and fulfillment; experience with BASF Agricultural Solutions or the agricultural industry is considered an asset. 

Create your own chemistry with you@BASF

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

About us

BASF Agricultural Solutions is a trusted partner to the agricultural industry, delivering innovative and sustainable solutions that help farmers succeed across a wide range of cropping systems. Across North America, our teams work together to address some of agriculture's most important challenges while creating value for customers, communities, and the environment. At BASF, you'll find opportunities to grow your career, collaborate with talented colleagues, and make a meaningful impact through work that matters.

Find out more about our Agricultural Solutions team here.

Diversity is our greatest strength!

Join us in shaping the future as part of a global team that embraces inclusion and equal opportunity – regardless of gender, age, background, sexual orientation, disability, or personal beliefs. Our people are at the heart of everything, dedicated to delivering value for our customers every day.

By focusing on enabling our people today and in the future, we will ensure we have the talent and skills needed to succeed.

United by the love of farming, we innovate, collaborate, and strive for the best solutions together, creating connections and driving success as one team. This is how we make an impact. For the love of farming, the biggest job on Earth.

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact [email protected] to report fraud.

Inclusion and Equal Opportunity Employment

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law. 

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact [email protected] with the subject line “Recruitment Accommodation Request”.