Installation Coordinator

JOB SUMMARY

As directed by the branch manager, the Install Coordinator will coordinate a full-service installation program in the commercial construction industry. Providing installation, maintenance, and customer service in categories such as; electronic access control, doors and hardware, and specialties products.

JOB RESPONSIBILITIES

But not limited to…

Duties 

• Oversees the management of installation and service projects and ensures that standards, deadlines, and objectives are met according to established profit and budget plans
• Thorough knowledge of applications and operations of systems and services
• Assists team members by participating in sales activities including advertising, pricing, implementing sales strategies, etc as it pertains to access control
• Interacts with customers via email, telephone and in person
• Provides quick, courteous, and professional services to all internal and external customers
• Complies with all reasonable requests of customers
• Creates a work order as per requirements
• Schedules installation crews 
• Follows all safety rules on and off site
• Work directly with the sales staff and project coordinators
• Coordinating with installers, hardware consultants, contractors and end-users 
• Orders and coordinates equipment required on site e.g. Forklift, scissor lift
• Other related duties as assigned

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Combined office and field work
• Listen carefully to others on the telephone.
• Lifting of supplies and materials up to 50 lbs.
• Moderate lighting and temperature
• May be required to enter areas of loud noise i.e. warehouse, assembly shop, and construction sites
• Frequent site visits

KNOWLEDGE, SKILLS AND ABILITIES

• Hardware product knowledge and experience an asset
• Knowledge of building code requirements pertaining to life safety, security and electronics an asset
• Leadership and team building skills an asset
• Excellent communication skills
• Sound understanding of the hardware, door and building construction industry sector an asset
• Goal and result oriented with high attention to detail
• Flexible and self-motivated

EDUCATION AND EXPERIENCE REQUIRED

• Supervisory experience an asset
• Experience in the commercial construction industry an asset
• Proficient computer skills in Office (i.e. Word, Excel, Access, etc) and Navision/ Avaware 
• Access control security software experience an asset