Sales Liaison Clerk

Company: CUMIS
Department: CUMIS Home Auto
Employment Type: Temporary Full-Time (6 months)
Work Model: Office-Based
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Sales Liaison Person you will work in a collaborative team environment to support the sales of Property and Casualty (P&C) policies. You will play an important role in the sales development process by pro-actively liaising with clients and agents and following-up with potential new clients.

How you will create impact: 

• Supporting sales growth targets by connecting existing or prospective clients with agents to obtain quotes.
• Calling potential clients before their renewal dates and following-up on quotes obtained online to secure sales.
• Attending external sales events with business development teams to build a positive company brand and establish new sales leads.
• Providing administrative support to agents by scheduling and confirming appointments and completing follow-up reports.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.   
• You leverage critical thinking skills to identify problems and proactively propose solutions.  
• Your strong communication skills allow you to clearly convey messages.   
• You’re an effective team player who shares knowledge to support your peers. 

To join our team: 

• You have completed a high-school education.
• Having experience in the insurance industry, client services or sales is an asset.
• You have previous contact centre experience.

What you need to know:

• This role operates in a call centre environment where a high level of audio and visual concentration is required for extended periods of time.
• You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate. 

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.