CIBC

Consultant, Fraud Management

CIBC Toronto-CC East 12th Floor, Canada
full time Posted 5 days ago

Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As the Consultant, Enterprise Fraud Management (EFM), you will be reporting to the Director, Fraud Strategy and be part of the EFM Effectiveness team supporting the execution of the EFM program for Personal & Business Banking Channels & Products and related support areas. You will act as the steward of the EFM program for the lines of businesses (LOBs) that you support through your commitment to enhancing EFM oversight and risk postures, by providing EFM expertise to the lines of business on fraud risk of their products and delivery channels. Your effective communication skills with LOB leaders and employees, and understand of their businesses and fraud risks will contribute to your success. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

 

How You’ll Succeed  

  • Fraud Risk Management Oversight – Provide expert fraud advice with a strong understanding of the LOBs products and procedures, to clearly communicate the fraud risks associated with new products and delivery channel changes along with effective controls to reduce while balancing a positive client experience. Provide independent, specialized expertise on Enterprise fraud monitoring best practices. Proactively investigate LOB practices by leading Fraud Capability assessments and/or adhoc investigations to identify fraud control gaps along with recommendations to close the gaps. Prepare clear documentation consisting of narratives and data/process flow diagrams to illustrate not only the risks and impacts but also the proposed business solutions. Monitor business changes in the LOB and proactively engage business leaders on upcoming changes to their portfolio.  
  • Effective Leadership – Provide leadership to influence employee commitment to the organization by effectively communicating the need and appropriate context for fraud controls to LOB partners and fraud leadership. Provide leadership and influence with partners to gain concurrence on changes to improve fraud monitoring controls and posture 
  • Relationship Management – Act as a key relationship manager and be a key contributor to the EFM risk strategy. Foster strong relationships with the LOB leaders and employees through regular meetings, presentations and active as the primary contact for Fraud Management issues. 
  • Stewardship – Demonstrate ownership of the EFM program for the LOBs you will support and ensure effective execution. Develop and deliver regular risk and control reporting to senior management. Build internal and external relationships as required to help ensure we are providing the right level of guidance to our business partners.  

 

Who You Are 

  • You can demonstrate experience in working on projects in the financial services industry. You have previous experience with acting as a project SME, ensuring EFM deliverables are executed within the project scope and EFM sponsored projects and initiatives are delivered on time. You are experienced in disseminating fraud risks and how they impact Line of Business products and processes. You like unravelling complex problems with multiple parts and relish in seeing great ideas coming to life and are able to effectively engage stakeholders.
  • You act like an owner. You thrive when you’re empowered to take the lead, go above and beyond, and deliver results 
  • Values matter to you. You bring your real self to work and you live our values – Trust, teamwork and accountability 

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-CC East 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Fraud Analysis, Fraud Investigations, Fraud Management, Group Problem Solving, Process Improvements, Reporting and Analysis

Job Details

Job Type
full time

Required Skills

Analytical ThinkingFraud InvestigationsProcess ImprovementsReporting and AnalysisFraud AnalysisFraud managementGroup Problem Solving

Benefits

Employee share purchase planBanking benefitsWellbeing supportCompetitive salaryRecognition programIncentive payBenefits programVacation offeringDefined benefit pension plan

About CIBC