Benefits Specialist

Worker Sub-Type:

 Job Description: 

POSITION SUMMARY (Hybrid – in office 3 days per week (Waterloo)
The successful candidate will be required to support the organization in the area of Benefits.
 

Specific Accountabilities

North America

• North America employee benefit plan related requests via email, phone, and/or meetings and updates to their coverage
• Confirm weekly new hires are covered correctly in Workday and with our benefit providers
• Process Leave of Absence (LOA) requests
• Assist in our annual Open Enrolment, including managing requests or questions from employees as well as connecting with our benefit providers
• Assist with companywide wellness initiatives. Coordinating wellness sessions, onsite fitness programs. Create session registrations, tracking attendance, drawing the monthly wellness prize winner, assisting in scheduling new sessions external and internal
• Process disability claims while liaison with our provider and our employees, while promoting positive employee relationships
• Wellness Fairs- Manage invitation list, send out coordination emails, booking rooms and coordinating the vendors
• Assist in organizing Flu Shot & Health Screening Clinics with our third-party companies to provide onsite flu shots to employees
• Other reporting and data audits as required, such as overage student audit

Globally:

• Workplace Options (EAP) – invoices, headcount report, wellness sessions
• Process day to day Benefit’s related invoicing for Benefits North America, EMEA, and APAC
• Manage prompt delivery of Retirement awards for retiring employees globally. Including connecting with managers on the location of delivery
• Coordinate monthly headcount report and distribute
• Assist with the administration of EMEA & APAC Benefits, including answering questions via email, phone, and/or meetings and updates to benefit coverage.
• Assist with updating internal websites and other benefit material
• Workday testing to ensure data accuracy, and validate system functionality, including creating test cases, executing tests, and documenting findings 

Essential skills and qualifications 

• High School, College Diploma or University Degree
• Excellent communication (verbal and written), customer service, and interpersonal skills
• Project management and analytical skills
• Ability to work concurrently on multiple projects
• Dedicated team player, who demonstrates initiative and independence
• Ability to effectively communicate with all employees and people of varying cultures
• Experience in Word, Excel, PowerPoint is an asset 
• Previous administration experience an asset

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Scheduled Weekly Hours: